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Monitoring

Whether or not you’re there, knowing that someone is always keeping an eye on your most valued assets gives you peace of mind where and when you need it. A monitoring service provider is constantly ready to react if an incident occurs—for example, if a fire breaks out while you’re in the building or if someone tries to break in after hours.

Activo works with a ULC-listed monitoring company to provide 24/7 protection for our commercial clients from coast to coast. ULC monitoring systems give you confidence that each element of the system you’re relying on to watch over and defend you has been engineered to meet the strictest quality and performance standards.

Our security systems specialists will work with you to create a strong and effective monitoring solution that meets your needs. We offer standard landline services, as well as cellular and IP backups. This ensures that, in the event that your primary connection is compromised, your monitoring provider will be able to notify you immediately.

Physical Security Services

Find out More About Our Monitoring Services

Monitoring Frequently Asked Questions

Are you a ULC-listed company?

Activo is not a ULC-listed company itself; however, we work with a ULC-listed monitoring station to provide secure monitoring services to our clients across Canada.

Why is ULC listing important?

ULC listing certifies that a monitoring and alarm system provider has been tested and meets the standards set by the Underwriters Laboratories of Canada (ULC). These standards are set to ensure that products are safe and reliable for use. ULC listing is recognized by insurance companies, building code officials, and other organizations as a sign that a system has been independently evaluated and meets established safety standards.

To be ULC listed, a monitoring and alarm service provider must undergo audits of three installation sites to demonstrate that each component of their systems meets four rigid quality and performance standards:

  • CAN/ULC-S561-13: Installation and Services for Fire Signal Receiving Centres and Systems
  • CAN/ULC-S301-09: Signal Receiving Centre Burglar Alarm Systems and Operations
  • CAN/ULC-S302-14: Standard for the Installation, Inspection and Testing of Intrusion Alarm Systems
  • CAN/ULC-S536-13: Inspection and Testing of Fire Alarm Systems

Some industries will require their affiliated organizations and businesses to work with a ULC-listed monitoring station. This is especially the case if you need to protect more sensitive information or higher-value goods.

What types of services do you offer?

Our ULC-listed monitoring station protects you in the event of occurrences like:

  • Burglary
  • Fire
  • Flood
  • Carbon Monoxide Poisoning

We connect your system to a standard landline, as well as a cellular- or IP-enabled device to make your security infrastructure even more disaster-proof. If your main landline goes down, the monitoring station is alerted within 30 seconds and then notifies you.

Do I need opening/closing monitoring?

This is generally applicable in retail settings. Employees opening or closing a store call the central station to arm and disarm the security system remotely. If the system isn’t armed and disarmed at the right times, the station will know and act appropriately.

Will you directly contact emergency personnel?

If the situation calls for it, yes. We work with you to create a response protocol that keeps your building protected while reducing unnecessary dispatches and staying consistent with the Alarm Response Policy in your region.

Why Choose Us?

Integrated Technologies & Networks

We build your network, putting the necessary hardware, software, network, and controls in place to make systems work harmoniously together.

Future-Ready Infrastructures

The Age of the Information Society is turning disparate platforms into interconnected, interoperable, and smart networks. We work with you to ensure you can take full advantage of emerging trends.

Lifecycle Support

Our highly trained and certified technicians monitor, maintain, and enhance your networking infrastructures throughout their lifecycles—saving you time and money while minimizing risk.

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