Monitoring

Activo is not a ULC-listed company itself; however we work with a ULC-listed monitoring station to provide monitoring services to our clients across Canada.

In order to be ULC listed, a monitoring and alarm service provider must undergo audits of three installation sites to demonstrate that each component of their systems meets four rigid quality and performance standards:

• CAN/ULC-S561-13: Installation and Services for Fire Signal Receiving Centres and Systems
• CAN/ULC-S301-09: Signal Receiving Centre Burglar Alarm Systems and Operations
• CAN/ULC-S302-14: Standard for the Installation, Inspection and Testing of Intrusion Alarm Systems
• CAN/ULC-S536-13: Inspection and Testing of Fire Alarm Systems

Some industries will require their affiliated organizations and businesses to work with a ULC-listed monitoring station. This is especially the case if you need to protect more sensitive information or higher-value goods.

Our ULC-listed monitoring station can protect you in the event of occurrences like:

• Burglary
• Fire
• Flood
• Carbon Monoxide Poisoning

We can connect your system to a standard landline, as well as a cellular- or IP-enabled device to make your security infrastructure even more disaster proof. In the event that your main landline goes down, the monitoring station can be alerted within 30 seconds and can then notify you.

This is generally applicable in retail settings. Employees opening or closing a store would call into the central station to arm and disarm the security system remotely. If the system isn’t armed and disarmed at the right times, the station will know and can act appropriately.

If the situation calls for it, yes. Ultimately we will work with you to create a response protocol that keeps your building protected while reducing unnecessary dispatches and staying consistent with the Alarm Response Policy in your region.