Improve Communication, Collaboration, and Productivity with Unified Communication Solutions

An on-premise UC solution can be your key to unlocking unified experiences for users across multiple devices, improving efficiencies, delivering better customer service experiences, and more.

Some of the benefits of hosting your UC solution on-site include the following:

• Having physical control over the infrastructure you use.
• Ensuring security and compliance by keeping sensitive data in-house.
• Being more cost-effective in certain situations (for some small and mid-sized businesses in particular).

A hosted UC solution can be the smart choice for SMBs and enterprises looking to:

• Simplify management by not having to invest in hardware and automating updates, so you are always using the latest versions and releases.
• Achieve unsurpassed scalability and flexibility so your communications solutions will be ready to expand to adapt to short-term fluctuations and meet your organization’s needs as it evolves.
• Improved disaster recovery, as data can be backed up more frequently and will not be vulnerable if an event like a fire or a flood occurs at your location.

Absolutely. Depending on your needs, you may consider a hybrid approach—retaining some of your UC on-premises while having other applications located off-site or in the cloud. This path allows you to enjoy the best of both worlds and is especially suitable for organizations gradually transitioning away from on-premise UC solutions.

Yes, the voice and collaboration solutions Activo provides are SIP-compliant.

SIP compliance ensures interoperability between systems and solutions from different vendors as part of one unified, holistic UC solution.

The answer to this question depends on the nature of your UC solution, though SIP-compliant technologies typically provide organizations with a significant degree of flexibility.

To discuss your needs further, please get in touch with us.

The benefit of unified communications is that your solution can include a variety of communication mediums, such as:

• Voice
• Video conferencing
• Instant messaging
• Voicemail
• Email
• Project management software

The combination of tools that will be right for you depends on your organization’s needs.

Quality of Service (QoS) is the ability to deliver improved service to select traffic transmitted over your networks, the ultimate goal being to provide dedicated bandwidth and control over jitter and latency.

QoS is vital for voice communications. If voice packets are delayed, interrupted, or dropped when networks become busy and clogged with traffic, that negatively impacts call quality and makes conversations choppy. A QoS helps to minimize packet loss and maintain standards even during the busiest network periods.

VoIP brings benefits to businesses of all types and sizes. It provides high-quality and reliable communications without the high costs associated with traditional landlines.

For VoIP to work as intended, you must ensure that your network’s components (including structured cabling and wireless security) infrastructure can handle the increased usage. This is because your bandwidth will also be used for other tasks—like web browsing, emails, and file transfers—which will contend with VoIP demands.

A professional VoIP provider will be able to check your current network, test it, and let you know if it will be able to sustain VoIP. If not, many will offer suggestions on improving your network – and some will even have the skills in-house to upgrade your network, making life easier for you.

A VoIP solution’s two most important components are a quality broadband connection and endpoints such as handsets or conferencing units.

To discuss your organization’s specific needs more in-depth, contact Activo today.

In most situations, customers switching to IP telephony solutions can maintain their existing phone numbers, ensuring seamless business continuity.

Switching to VoIP can have a range of advantages, including:

• Lower costs associated with both installation and ongoing maintenance.
• A greater wealth and diversity of features.
• Increased portability and scalability to keep pace with your needs as they grow.

To discuss your organization’s specific needs more in-depth, contact Activo today.