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Deliver Exceptional Customer Service with Expert Interactive Voice Response Services

Interactive voice response (IVR) telephony technology enables organizations to segment callers automatically without human intervention. Scripts can be customized to include messages about service capabilities and wait times, complete actions based on voice or keypad-prompted entries, and route callers to the agent best suited to help them address their needs.

Manage Your Interactive Voice Response with Activo

Activo works with leading providers to provide IVR solutions for businesses across Canada to enhance the customer experience while maximizing your team’s efficiency, flexibility, and skills. As a network systems integrator, we are specially equipped to integrate IVR with your existing network infrastructures, UC solutions, and managed services to get you the most out of your voice and communication systems.

Frequently Asked Questions About Interactive Voice Response (IVR) Services

Before you get started, here are some common questions asked to help determine what type of services you may need in your business.

Can IVR connect with my CRM?
Does IVR need to be tied to a contact centre?

Why Choose Activo

With Activo, you can expect a personalized approach to every project, tailored to your unique business needs, and backed by our team’s unwavering commitment to your success.

Voice & Collaboration Services Across All Businesses

Activo works across a variety of industries, providing custom voice and collaboration solutions in areas from British Columbia to as far as Nunavut. We’ve provided contact centres, interactive voice response, conferencing solutions, and more for businesses in the following industries:

  • Grocery & Retail
  • Healthcare
  • Finance & Legal
  • Logistics & Manufacturing
  • Distribution
  • And More

Improve Your Voice and Collaboration Solutions. Let Activo Help.

For over 15 years, Activo has been offering custom voice and collaboration solutions for businesses across Canada. Experience the benefits of working with Activo now.

Get In Touch.
Contact Us.

Let’s connect to discuss how Activo’s services will help your business move towards the future.

Office Phone: (905) 752-1900
Service and Support: (866) 922-8486

Head Office

90 Gough Rd, Unit 1,
Markham, Ontario,
L3R 5V5

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