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Deliver Exceptional Service with Expert Contact Centre Solutions

Contact centres are becoming indispensable business tools in every industry. Whether located on or off-site, they act as an extension of your organization, which is why you need to ensure you have a system designed to maintain high levels of quality and service.

Manage Your Contact Centres with Activo

Activo provides integrated contact centre solutions for businesses of all sizes, ensuring you have the behind-the-scenes support you need, like quality of service requirements and ample trunking, as well as front-end capabilities like skills-based routing and multichannel (or omnichannel) communications. We work with industry-leading suppliers and provide on-premise contact centre solutions or host off-site through contact centre as a service (CCaaS) offerings.

Why Choose Activo

With Activo, you can expect a personalized approach to every project, tailored to your unique business needs, and backed by our team’s unwavering commitment to your success.

Voice & Collaboration Services Across All Businesses

Activo works across a variety of industries, providing custom voice and collaboration solutions in areas from British Columbia to as far as Nunavut. We’ve provided contact centres, interactive voice response, conferencing solutions, and more for businesses in the following industries:

  • Grocery & Retail
  • Healthcare
  • Finance & Legal
  • Logistics & Manufacturing
  • Distribution
  • And More

Frequently Asked Questions About Contact Centre Services

Before you get started, here are some common questions asked to help determine what type of services you may need in your business.

What benefits are there with an on-premises contact centre solution?
What does an off-premises or Contact Centre as a Service (CCaaS) model provide businesses?
Can you collaborate on both on-premises and off-premises services?
What is the importance of skills-based routing?
Can my contact centre solution incorporate more than just voice?
Do I have sufficient trunking in place?
What is QoS, and why is it important?

Get In Touch.
Contact Us.

Let’s connect to discuss how Activo’s services will help your business move towards the future.

Office Phone: (905) 752-1900
Service and Support: (866) 922-8486

Head Office

90 Gough Rd, Unit 1,
Markham, Ontario,
L3R 5V5

Nationwide Offices

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