Unified communications (UC) holds a lot of promise for organizations of all types and sizes. It promotes collaboration by integrating the most commonly used communications tools (like PBX or VoIP phones, instant messaging, video conferencing, email, voicemail, and more) as part of a seamless system that makes it easier, faster, and more reliable for people to communicate however, whenever, and wherever they need.
To get the most out of UC, you need a solution that’s not only integrated within itself, but also with the other components of your network infrastructure.
Activo is uniquely positioned to deliver tailor-made, unified UC solutions that let you take full advantage of all UC has to offer. We offer products and technologies from industry leaders like Cisco, Avaya, and Mitel and provide end-to-end support—consulting with you to decide what UC solution best meets your needs, installing tools and technologies as part of a single coherent infrastructure, and supporting the entire environment throughout its lifecycle.
An on-premise UC solution can be your key to unlocking unified experiences for users across multiple devices, improving efficiencies, delivering better customer service experiences, and more.
Some of the benefits with hosting your UC solution on-site include:
A hosted UC solution can be the smart choice for SMBs and enterprises looking to:
Is a Hybrid Unified Communications Solution Right for You?
Depending on your needs, you may consider a hybrid approach—retaining some of your UC on premises while having other applications located off-site or in the cloud. This path allows you to enjoy the best of both worlds and is especially suitable for organizations looking to gradually transition away from on-premise UC solutions.
Yes, the voice and collaboration solutions Activo provides are SIP-compliant.
SIP compliance is important for ensuring interoperability between systems and solutions from different vendors as part of one unified, holistic UC solution.
The answer to this question depends on the nature of your UC solution, though SIP-compliant technologies typically provide organisations with a significant degree of flexibility.
To discuss your needs further, please contact us.
The benefit of unified communications is that your solution can include a variety of communication mediums such as:
The combination of tools that will be right for you depends on the needs of your organization.
Quality of Service (QoS) is the ability to deliver improved service to select traffic transmitted over your networks, the ultimate goal being to provide dedicated bandwidth and control over jitter and latency.
QoS is vital for voice communications. If voice packets are delayed, interrupted, or dropped when networks become busy and clogged with traffic, that negatively impacts call quality and makes conversations choppy. A QoS helps to minimise packet loss and maintain standards even during the busiest network periods.
VoIP brings benefits for businesses of all types and sizes. It provides high quality and reliable communications without the high costs associated with traditional landlines.
In order for VoIP to work as intended, you need to make sure that the components of your network (including structured cabling and wireless security) infrastructure are able to handle the increased usage. This is because your bandwidth will be used for other tasks as well—like web browsing, emails, file transfers—which will contend with VoIP demands.
A professional VoIP provider will be able to check your current network, test it, and let you know if it will be able to sustain VoIP. If not, many will be able to offer suggestions on improving your network – and some will even have the skills in-house to upgrade your network, making life easier for you.
The two most important components of a VoIP solution are a quality broadband connection and endpoints such as handsets or conferencing units.
To discuss your organization’s specific needs more in depth, contact Activo today.
In the majority of situations customers switching to IP telephony solutions are able to maintain their existing phone numbers, ensuring seamless business continuity.
Switching to VoIP can have a range of advantages including:
To discuss your organization’s specific needs more in depth, contact Activo today.
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Read MoreHere at Activo, we’re proud to work with some of the best in IT, Networking, and Telecommunications. Come with us to get to know our team members...
Read MoreHere at Activo, we’re proud to work with some of the best in IT, Networking, and Telecommunications. Come with us to get to know our team members...
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