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What is Unified Communications?

by Kevin Gillingham | Apr 30, 2014

Unified communications (UC) is a term to describe comprehensive solutions that integrate both real-time and non-real-time communication services – usually to meet the needs of business. With UC, businesses can have all of their communication needs met through one seamless, easy to manage platform.

UC encompasses messaging features, message viewing tools, voicemail, email, sharing and collaboration, remote call control, and more.    Learn About Unified Communications

Unified Communication for Dummies is a good resource for business owners who are interested in UC, but don’t know much about it. The For Dummies website offers a great UC “cheat sheet” to get you started.

Click here to see the Unified Communications For Dummies cheat sheet!    

As the cheat sheet explains, UC has some great benefits:

  • One inbox for all types of messages and communications
  • Efficient communication
  • Cost savings
  • Anywhere access

We’ll even add a few benefits of our own to that list:

  • Improve productivity
  • Empower the mobile worker
  • Increase accountability
  • Better customer service

Unified communications is a great solution for organizations looking to take advantage of the benefits that new communication technologies offer to business.

>> Activo will tailor a voice or unified communications solution to meet your specific needs and goals. Contact us today to get started! 

More on voice and UC from Activo:

What are the Differences between PTSN and VoIP Phone Systems?
6 Features of Hosted VoIP to Enhance Your Mobility
Activo and ShoreTel Announce Partnership in IP Phone Systems and Unified Communications