by Jim Taylor | Aug 29, 2022
Outsourcing IT can be a cost-effective solution for businesses. However, outsourcing is no longer an acceptable IT solution on its own as it only fixes problems when they occur. If your business isn’t connected, you’re not making money. Managed Services provide a 24/7 preventative solution to your business’ infrastructure as a whole. A proper Managed […]
by Jim Taylor | Mar 22, 2021
COVID-19 has placed tremendous stress on healthcare systems worldwide. This pandemic has demonstrated the need for a preventative healthcare system that can resolve issues remotely with greater efficiency. With pressure being placed on the healthcare system not expected to ease in the near future, Wi-Fi 6 and 5G will be critical in providing connectivity for […]
by Jim Taylor | Jun 01, 2020
The COVID-19 pandemic has changed our way of life, with its impact on hospitals and long-term care facilities being severe. A key to tackling the virus has been the use of Information Communication Technology (ICT), with the Canadian government classifying it as one of the ten critical sectors in the country. Our doctors, nurses, clinicians, […]
by Kevin Gillingham | Apr 17, 2020
It wasn’t long ago the technology marketplace was abuzz about 4G technology. The year was 2009, and the enthusiasm surrounding 4G was unparalleled. Users were promised mobile broadband speeds that would be 10-times faster than Turbo-3G – or roughly 80 Mbit/s in optimal conditions. But fast forward to 2020 and 4G is old news. Today, […]
by Jim Taylor | Feb 27, 2020
Video has been a transformative technology since its emergence in the 20th century. However, it’s taken many decades for it to realize its full potential. With the emergence of artificial intelligence, big data, the IoT, and video analytics, we’re finally getting a taste of just how impactful video can be outside of pure entertainment. What […]
by Kevin Gillingham | Jan 23, 2020
There is a growing demand for spaces that integrate people and systems in a dynamic, functional, and efficient way. These spaces known as smart buildings use the Internet of Things (IoT) to automate operations resulting in lower functioning costs, increased employee productivity, and enhanced customer experience. Among the many benefits, intelligent building technology offers […]
by Kevin Gillingham | Dec 17, 2019
Cloud-based communications are changing the way we work. A largely mobile distributed workforce favours newer toolsets across voice, video, SMS, and group messaging to communicate with prospective customers or even within their organization anywhere, anytime! Statistics in Favour of Cloud-Based Communication Solutions? The Cloud Communications Market anticipates a growth of $ 4.4 billion by […]
by Kevin Gillingham | Oct 07, 2019
The rapid proliferation of technology leaves many business leaders understandably overwhelmed and confused. But when it comes to unified communications, there’s no room for anything but clarity. The investment is too significant not to develop a conscientious and proactive plan. Here are some ways you can maximize your return: You Need a Network Systems Plan […]
by Kevin Gillingham | Aug 12, 2019
Some things never change. Companies that put their customers front and centre continue to thrive in a competitive market and, to this end, contact centres remain an indispensable touchpoint. But in our technology-filled world, where do your customers want to find you and what do they want to hear when they do? In a recent […]
by Kevin Gillingham | Jun 26, 2019
The IoT and the transformations it brings are filled with potential—access to expanding markets, the innovation of new service models, improved efficiencies, and more. But, despite those promises, there’s one question that often halts potential IoT-adopters in their tracks: Where do I begin? In a recent blog, Cisco looked more closely at what organizations can […]